Developing the capability of people is central to building a robust and successful business. Unfortunately a large percentage of the skills, principles and ideas presented in training rooms never get implemented into the work place, and are wasted.
Why is that?
People learn through repetition and immersion, which necessitates a continued campaign following any learning programme. Research shows that even from a good course, only about 11% is retained, from which some behaviour is changed … If that's good enough for you, read no further!